Presidente Intercontinental Cozumel Resort & Spa By Ihg, Cozumel ~ Reviews, Room Choices & Prices 2025

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Key details

About the Resort

Carretera A Chankanaab Km 6.5, Cozumel, Mexico, 77600

Presidente InterContinental Cozumel Resort & Spa provides a luxurious experience set on the most paradisiacal island of the Mexican Caribbean. Surrounded by stunning turquoise waters and facing the renowned Cozumel Reef Marine Park, this resort stands out for its first-class amenities and focus on cultural and natural integration. The resort features exquisite details of luxury and comfort in its architecture, offering a unique blend of tranquility and splendor that elevates it among Cozumel's offerings.

Location

The resort enjoys a perfect location in Cozumel, providing easy access to nearby landmarks and attractions including ancient Mayan ruins and the island's famous coral reefs. Just 15 km from Cozumel town, guests can easily explore the local culture and natural wonders of the area. Transportation options ensure a seamless travel experience to and from the resort.

Rooms

The resort comprises well-appointed guest rooms and suites offering breathtaking views of the Caribbean Sea. Each accommodation features a private terrace or balcony, ensuring guests can enjoy the serene ocean backdrop. Amenities include air conditioning, complimentary bottled water, and daily housekeeping.

Eat & Drink

Within the resort, several restaurants cater to diverse culinary preferences, including Italian, Mediterranean, and regional Mexican cuisines. Signature dishes like authentic Fettuccine Alfredo are served alongside an extensive selection of fine wines. Guests enjoy breakfast and other meals while relishing the extraordinary views of the Caribbean.

Leisure & Business

The Presidente InterContinental Cozumel Resort & Spa offers a variety of leisure options, including a 6,500-square-foot spa that utilizes indigenous plants and herbs for therapies. Guests can also enjoy the large fitness center and multiple outdoor pools, ensuring relaxation and well-being are prioritized alongside ocean-based activities.

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Select your room type

The resort provides a range of accommodations, including double rooms, family rooms, and suites, all with breakfast, free cancellations, and exclusive deals.

Classic Queen Room Two Queen Beds

Max:

4 persons

32 m²

Bed options:

2 King Size Beds

Shower

Coffee machine

room details

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Classic King Room

Max:

4 persons

32 m²

Bed options:

1 King-size bed

Pool view

Shower

Coffee machine

room details

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Classic Room

Max:

2 persons

32 m²

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Getting around

Explore available ways to reach your dream destination

City Centre

Cozumel 6.2 km

Airports

Cozumel (CZM) 14.3 km

Facilities

Enjoy a range of amenities at the resort designed for your comfortable stay and remarkable experiences.

Active Vibes

“The complimentary road bikes were a game-changer during our stay; we loved exploring the island effortlessly.” view full review

Accessible Amenities

“The well-maintained tennis courts were not only beautiful but also accessible, allowing everyone to enjoy the sport.” view full review

Spacious Comfort

“Our room was impressively spacious and impeccably clean, offering a perfect retreat after a day full of activities.” view full review

Stunning Beaches

“The beaches were some of the nicest I’ve encountered. The water was crystal clear, making snorkeling a delightful experience.” view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Private beach
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Fireplace
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Diving
Snorkelling
Tennis court
Yoga class

Services

Paid shuttle service
Valet parking
Pet amenities available
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Picnic area/ Tables
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Board games
Children's menu
Children's play area
Kids club

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Infinity pool
Heated swimming pool
Beach access
Beach umbrellas
Sun loungers
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Make up services

Room features

Air conditioning
Mini-bar
Dressing area
Terrace
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Carretera A Chankanaab Km 6.5, Cozumel, Mexico, 77600

Map view

Carretera A Chankanaab Km 6.5, Cozumel, Mexico, 77600

City landmarks

Museum

Discover Mexico Park Cozumel

1.0 km

Carretera Costera Sur Km. 9

Chankanaab Beach Adventure Park

2.8 km

Amusement Park

Dolphin Discovery Cozumel

2.6 km

Living Underwater

930 m

Paradise reef

1.1 km

Museum

Cha'an Ka'an Observatory of Cozumel

2.6 km

Cozumel Go-Carts

1.3 km

Av. Rafael E. Melgar 1a

Mayan Fiesta Rum Cake Co. & Gifts

1.5 km

Shopping Area

Mayan Plaza

1.8 km

Shopping Area

Puerta Maya

2.3 km

Hard Rock Cafe Cozumel

1.8 km

SSA International Pier

Cozumel America's Cup 12 Meter Challenge

1.9 km

California Club

1.9 km

Beach

Uvas Beach

2.1 km

Platino's

2.2 km

77600 San Miguel de Cozumel

Aquadventures

2.6 km

Lago Chancanab

2.5 km

Dolphin Discovery

2.6 km

Beach

Chankanaab Park

2.6 km

Beach

The Cabana Beach

3.0 km

Av. Rafael E. Melgar

Zoe - A Living Sea Sculpture

2.7 km

Chankanaab National Park

2.8 km

77600 Quintana Roo

Scuba Mau Cozumel

3.1 km

Carr. Costera Sur Km 9. 5 Zona Hotelera Sur

Chankanaab Adventure Beach Park

6.0 km

Calle 39 near the corner of Ave. 95 Bis Between 95 & 95 Bis. Lot 19 Col. Ampliación CTM

Jesus Es Rey

3.4 km

Stingray Beach Free Lockers

3.4 km

Calle 60 Sur Corner 33 & 35 San Miguel II

Cozumel Butterfly & Botanical Gardens

3.6 km

Av. Rafael E. Melgar

Mayatlantis

3.5 km

Beach

Corona Beach

3.9 km

Just off the extreme southern end of Cozumel

Maracaibo Reef

4.4 km

Nearby

Museum

Discover Mexico Park Cozumel

1.0 km

Restaurants

Alfredo di Roma

30 m

Carretera a Chankanaab Km 6.5

Napa Grill

30 m

Presidente Intercontinental KM 6.5 Carretera aChankanaab

Reviews and Ratings

Feedback from previous guests about their experience. <br />

76%

liked the resort and would come back

Friendly staff

High-quality toiletries

Damp room issue

Overpriced dining

7.6/10

Very good

Rooms

7.4

Location

8.6

Service

8.4

Dining

6.4

Sue

United States, January 2025

8.6/10

I had a great stay at the hotel! The location was stunning, right by the ocean, and I enjoyed the beautiful views from my balcony. The room itself was clean and well-serviced, although a bit on the small side. The service was friendly and attentive, always welcoming with a smile. However, the dining options could have been better for the price, and the air conditioning in my room needed some attention.

Rooms

8.0

The room was clean and well-serviced, though it was a bit small. I loved having a balcony that overlooked the ocean, which was lovely to wake up to each day.

Service

9.0

The staff was very nice and quickly remembered my preferences, whether it was drinks or where I'd like to sit. They greeted me with smiles and were always accommodating.

Location

10.0

The location was perfect with amazing views and access to the beach, surrounded by beautiful aquatic life. I spent 10 days hardly ever leaving the property because it was that nice!

Dining

7.0

The dining options were a bit pricey, and although the breakfast spread was lavish, I felt like there could've been more variety for the cost.

Facilities

9.0

The hotel facilities were impressive, especially the pool area which was well-maintained and enjoyable.

Scott

United States, December 2024

7.0/10

I had a mixed experience at this hotel. The location is excellent, right by the ocean with beautiful views, and the rooms are clean and comfortable, albeit a bit noisy. The staff was friendly and tried to be helpful, but I faced some issues with billing that were frustrating. Dining was decent but not outstanding, and the facilities were okay. Overall, I found it to be a fair value for the price, but there are definitely areas for improvement.

Rooms

7.0

The rooms were clean and comfortable, but the concrete structure allowed noise to carry from the hallway, which could be distracting.

Service

6.0

The staff was really friendly and did their best to assist us, but I had some trouble with billing that was not resolved to my satisfaction.

Location

9.0

The hotel is in an excellent location right on the ocean with stunning views of Paradise Reef, making it convenient for nearby attractions.

Dining

7.0

Dining options were decent, with a few standout dishes, but overall it felt like there could be more variety and better quality.

Facilities

6.0

The facilities were okay, although nothing particularly luxurious stood out during my stay.

Jennifer

United States, December 2024

7.4/10

The hotel offered a spacious room with a lovely ocean view, which was a delight to wake up to every day. The service was outstanding, with friendly staff and excellent concierge support, but I did have a less than pleasant experience with one girl at the front desk. While the dining options were decent, they could use a bit more variety to enhance the breakfast experience. The hotel's location was fantastic, and the amenities were quite nice too, though the rooms felt dated overall.

Rooms

7.0

I stayed in a spacious room that had an incredible ocean view, but the decor was quite dated and made it feel a bit basic.

Service

8.0

The service was phenomenal, with friendly and helpful staff, especially the concierges and Alex from the restaurant. However, the check-in experience was marred by one unfriendly front desk staff member.

Location

9.0

The location was fantastic, allowing me to enjoy the beach and nearby attractions without any hassle.

Dining

6.0

Dining was alright, but I would have loved more variety in the breakfast options to make it truly enjoyable.

Facilities

7.0

The facilities were nice but could use some updates, as they felt a bit outdated compared to newer hotels.

Marie

United States, November 2024

8.4/10

The hotel offers a lovely experience with stunning ocean views from the balcony, and the service is exceptional and accommodating. While the rooms can feel a bit small, they're clean and well-maintained, making it a comfortable stay. The location is perfect, being close to the ocean and a short taxi ride to downtown. However, dining options could be improved as they felt a bit limited at times.

Rooms

8.0

The rooms were very clean and well serviced; although ours was on the smaller side, having a balcony with an ocean view made it feel special.

Service

10.0

The service was absolutely wonderful, with the staff being kind and extremely accommodating; they went out of their way to help us.

Location

9.0

The location was perfection. We hardly ever left the property and enjoyed the convenient proximity to the ocean and the dive shop.

Dining

7.0

The breakfast was lavish with a huge selection, but overall, the dining experience felt a bit limited at times.

Facilities

8.0

The facilities were well-maintained and offered everything we needed for a comfortable stay, but they could use a few more options.

Ralph

United States, September 2024

6.8/10

I had a great time in Cozumel, enjoying the hotel's beautiful ambiance with a mix of luxury and comfort. While the rooms had some amazing fittings and a nice selection of toiletries, my experience was affected by a damp issue in the suite. The service was top-notch, especially with my daughters feeling like princesses. The location was a bit secluded and rocky, which might not be ideal for everyone, but the dining left something to be desired due to a lack of variety and some overpriced meals.

Rooms

7.0

The rooms were very good with high-quality fittings and a good selection of toiletries, but unfortunately, there was a water issue that affected our Presidential suite.

Service

9.0

The staff was incredibly accommodating and friendly, making my experience much more enjoyable.

Location

6.0

The hotel is secluded, resembling a jungle lodge, but it has a rocky area that's tough to swim in.

Dining

5.0

The dining experience was okay, with buffet-style options but mostly heavy selections. I found it to be overpriced and disappointing, especially given the high expectations.

Facilities

7.0

The hotel has great amenities, but I was hoping for a bit more from the overall experience.

Friendly staff

Damp room issue